Patient Rights and Responsibilities - RAHPC
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  • Patient Rights and Responsibilities

  • The Rwanda Allied Health Professions Council (RAHPC) is a statutory body established under the RAHPC Act N°46/2012 of 14/01/2013 and is committed to protecting the public and guiding the professions.

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Patient Rights and Responsibilities

Every person has the right to good health and quality healthcare services. It includes but not limited to:

·         Having access to quality healthcare.

·         Choosing the healthcare services you prefer to use.

·         Receiving appropriate treatment from a qualified and licensed healthcare professional.

·         Knowing that your personal information is treated confidentially and kept private.

·         Being fully informed about any illness, diagnostic procedures, proposed treatments and the related costs.

·         Choosing to accept or refuse treatment or service.

·         Obtaining a second opinion, where appropriate or applicable.

·         Receiving ongoing care from your chosen healthcare provider

·         Living in a healthy and safe environment.

Note:

As a patient you also have the right to complain about healthcare services that either violated your rights to good health or breach ethical standards, to have your complaint investigated and to receive a full response.

Professional conduct and ethical standards

The primary concern of the Health Practitioner is the health and wellbeing of patient and the community. The Health Practitioner shall avoid to provide services that may be hazardous to human health.

The following constitutes unprofessional conduct against which the Council may take disciplinary actions:

·         Unauthorised advertising

·         Over-servicing of patients

·         Criminal convictions

·         Improper relationships with patients

·         Improper conduct of practitioners

·         Operational procedure without patient's permission or consent

·         Disclosure of information in regard to patient without his / her permission

·         Incompetence in regard to provision of healthcare services

·         Excessive fees charged/overcharging

·         Insufficient care towards patients

·         Racial discrimination

·         Rude behaviour towards patients

·         Prescriptions to already addicted patients

 ·         Any other conduct contrary to standards of healthcare professionals.

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